FAQ’s
and answers
What services does Retha’s Kitchens offer?
We design, manufacture, and install custom kitchens, built-in cupboards, storage solutions, vanities, and bars. We also offer a wide range of materials and finishes — from Wrappe, Melamine and Veneer cabinetry to countertops in Formica, Granite or Quartz.
Where is Retha’s Kitchens located and how can I contact you?
Our showroom is in Sinoville, Pretoria. You can reach us by phone at 012 543 2148 or by email at info@rethaskitchens.co.za.
Our showroom hours are Monday – Thursday from 08:00 to 16:00, Friday 08:00–13:00 and Saturdays by appointment only.
What is your design and installation process?
We begin with a consultation to understand your space, needs and style preferences. From there, we draft a design tailored to your lifestyle and space - whether it’s a kitchen, built-in cupboard, vanity or bar. Once you approve the design, our in-house manufacturing and installation team builds and fits the cabinetry and finishes.
What materials and finish options are available?
We offer a variety of cabinetry finishes including Wrappe, Melamine and Veneer. For countertops and surfaces, you can choose from Formica, Granite, or Quartz - giving you flexibility to match both your aesthetic preferences and budget.
How long has Retha’s Kitchens been in business?
Retha’s Kitchens was founded in 2001. Over two decades, we’ve grown from a local franchise into an independent brand with our own manufacturing factory and stone-processing facilities, delivering quality craftsmanship across private homes and large-scale housing projects.
Do you offer custom designs or only predefined designs?
We specialise in fully custom designs. Every project is tailored to your space, lifestyle and preferences — whether you’re after a modern kitchen, a built-in cupboard, or a custom vanity or bar.
Can I see examples of previous work before committing?
Yes. You can browse our gallery on the website to view a selection of completed kitchens, cupboards, vanities and other cabinetry projects showcasing different styles, materials and finishes.
Do you handle everything from design to installation?
Yes. Retha’s Kitchens provides a comprehensive service from the initial consultation and design to manufacturing, finishing, and installation - so you don’t have to coordinate with multiple contractors.
What kind of guarantee or quality assurance do you offer?
We partner with accredited suppliers and use premium materials; our experienced team ensures quality craftsmanship with attention to detail. All our installations are carried out professionally to meet high standards of durability, functionality and aesthetics.
How do you handle quotes and pricing?
After the initial consultation and design agreement, we provide a detailed quote specifying cabinetry, hardware, countertop materials, installation and any additional works. We aim to be transparent about costs and alert you to any changes.
How long does it take from design to installation?
Lead times vary according to the complexity of the project, availability of materials/finishes and scope of installation. After the design stage, expected manufacturing and installation timelines will be discussed and agreed with you.
What if I already have appliances or plumbing in place?
That’s fine. We work with your existing plumbing, electrics and appliances, or we can coordinate new appliance integration if required. It helps if you bring appliance specs / dimensions at the design stage so our cabinetry can accommodate them.
Can you help with structural changes (walls/ plumbing) or only cabinetry?
Our core focus is cabinetry, built-in units and countertops. If structural changes (moving walls, plumbing relocation) are required, we can recommend trusted contractors or coordinate with your chosen builder to ensure everything works seamlessly.
What kind of warranty or after-sales support do you provide?
We stand by the quality of our workmanship and materials. Specific warranty terms (for cabinetry, hardware, finishes) will be provided in your agreement. We also provide after-sales support for adjustments, servicing or issues that may arise.
Do you offer design services only (without manufacturing) if I already have my contractor?
Yes - we can provide design-only packages if you already have a builder/contractor and you just need the cabinetry and layout design. Let us know your requirements and we’ll tailor accordingly.
Can I bring my own ideas, inspiration pictures or preferred finishes?
Absolutely — we encourage you to bring inspiration photos, finishes you like, colour palettes, appliance specs and layout ideas. It helps tailor the design to your taste and ensures we meet your vision.
What should I bring to my first appointment?
To make the most of your first visit:
- Rough measurements of your space (if available).
- Appliance dimensions/specifications (hob, oven, fridge, dishwasher, etc).
- Preferred finishes, inspiration images or style references.
- Budget range (this helps guide design decisions).
- Any existing drawings or floor plan if you have one.
How will the cabinetry be installed? Do I need to prepare anything?
Yes — prior to installation you (or your contractor) should ensure that plumbers, electricians and any other trades (e.g., flooring, tiling) are completed or scheduled so that the cabinetry install can proceed smoothly. The installation day will be coordinated with you and our team.
What are your working hours / how do I book a consultation?
Our showroom is open [please adjust with your hours]. You can contact us by phone at 012 543 2148 or email info@rethaskitchens.co.za to schedule a consultation.
Do you service areas outside Pretoria / Gauteng?
If applicable: Yes — we can discuss servicing neighbouring regions. If your location is further afield, travel or logistics costs may apply (to be clarified).
Can I upgrade or expand my kitchen later?
Yes - our cabinetry systems and design allow flexibility. If you plan for future additions (e.g., breakfast nook, extended cabinetry, change of layout) we can accommodate these and design with future growth in mind.
What makes you different from other kitchen showrooms?
e combine in-house design, manufacturing and installation — meaning one integrated team. We focus on delivering quality cabinetry, good finishes and customised design solutions tailored to your space. (You can highlight your specific differentiators here: materials, craftsmanship, client service, turnaround times, etc.)
Services
Why Choose Us
Over Two Decades of Experience
Established in 2001, we bring years of expertise and proven craftsmanship to every project.
Trusted Quality and Durability
We partner with accredited suppliers to ensure only the highest quality materials and finishes are used.
Tailored Design Solutions
Every kitchen, cupboard, and vanity is custom-designed to suit your unique lifestyle, taste, and space.
Wide Range of Premium Materials
Choose from Wrappe, Melamine, Veneer, and countertops in Formica, Granite, or Quartz – all complemented by modern handle selections.
Professional Craftsmanship
Our skilled team combines precision, functionality, and style to deliver flawless installations that last.
Comprehensive Service from Start to Finish
From initial design consultation to final installation, we handle every detail for a seamless, stress-free experience.
Proven Track Record
Our satisfied clients and successful projects — from private homes to large housing developments — reflect our commitment to excellence.
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